Privacy Policy

This Privacy Policy explains how PagaIQ.ai, operated by Easeworks ("PagaIQ," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit pagaiq.ai, use our related websites or applications (including app.pagaiq.ai), or otherwise interact with our services (collectively, the "Services").

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

Information you provide

We may collect information you submit to us, including:

• Contact and firm details — such as first name, last name, email address, phone number, and law firm name when you request a demo or early access.
• Messages and preferences — such as notes about PAGA matter volume or other information you include in a form or email.
• Account and product data — if you create an account or use the product, information needed to operate your account and process case or payroll-related inputs you upload or enter.

Information collected automatically

When you visit our websites, we may automatically collect certain technical information, such as IP address, browser type, device type, pages viewed, referring URL, and general usage timestamps. We may use cookies or similar technologies for basic site operation, analytics, and security.

2. How We Use Information

We use collected information to:

• Respond to demo, early-access, and support requests
• Provide, operate, maintain, and improve the Services
• Communicate about product updates, onboarding, and relevant offers (you may opt out of marketing emails)
• Monitor security, prevent abuse, and enforce our Terms of Service
• Comply with legal obligations and protect our rights

3. How We Share Information

We do not sell your personal information. We may share information only in these limited situations:

• Service providers — vendors who help us host, email, analyze, or operate the Services, under appropriate confidentiality and use limitations.
• Legal and safety — when required by law, legal process, or to protect the rights, safety, or property of PagaIQ, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
• With your direction — when you ask us to share information or take an action that requires disclosure.

4. Legal and Sensitive Data

PagaIQ is designed for legal professionals. If you upload case materials, payroll data, or other client-related information into the product, you are responsible for ensuring you have the authority to do so and for treating that information in accordance with your professional obligations. We use such data to provide the Services you request and apply administrative, technical, and organizational safeguards appropriate to the nature of the data.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead and contact records are retained while we have an ongoing business relationship or legitimate need to keep them, and then deleted or anonymized when no longer required.

6. Security

We implement reasonable safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of marketing communications. To exercise these rights, contact us at info@easeworks.com. You may also unsubscribe from marketing emails using the link in those messages.

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to non-discrimination for exercising those rights. We do not sell personal information as that term is commonly understood.

8. Children

The Services are intended for business and professional users and are not directed to children under 16. We do not knowingly collect personal information from children.

9. Third-Party Links

Our websites may link to third-party sites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.

11. Contact Us

Questions about this Privacy Policy or our privacy practices may be sent to info@easeworks.com.

See also our Terms of Service.